Content Hub
The Content Hub provides a personalized summary of engagement statistics and all Team Member content history.
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The Content Hub provides a personalized summary of engagement statistics and all Team Member content history.
Last updated
Was this helpful?
Messages and alerts prompting action appear at the top of the Team Member portal. Click the icon to hide Portal messages. When messages are hidden, click the to show all messages. When the messages icon is grey, there are no messages to review.
If the modONE Administrator has configured links to important documentation (e.g., safety policies and procedures), a "Documentation Links" button will appear in the Content Hub. Click that button for a list of available links. Click the "Open..." button to view the information in a separate window.
Summary engagement statistics for the selected timeframe are displayed along with the trend against the goal for each metric. These metrics include:
Content Confirmation: The percentage of time the Team Member responds to the call to action included with content. The baseline goal is 90%.
Quiz Score: The average quiz score. The baseline goal is 80%.
Attendance Logged: The percentage of time a Team Member logs their attendance at a safety discussion. The baseline goal is 90%. Note that this metric only applies to Employees of Organizations that use the modONE Attendance function.
The Content Inventory contains a list of all content the Team Member has interacted with during the given timeframe. Each line item includes the content title, send date, type of Alert (if applicable), and several information icons:
The score will be displayed if a quiz was included with the content and the Team Member completed it.
Click any row to activate the Content Viewer. See the Content Viewer guide for an overview and instructions.
The initial content overview includes content the Team Member has interacted with over the last 30 days. To change the timeframe, click the timeframe dropdown and select the desired timeframe. The Content Overview will automatically repopulate, and the Engagement Performance will recalculate using the new timeframe.
Content that is active and confirmed, along with content with an expired call to action, is displayed in the "Content History" section. Click any row to activate the Content Viewer.
The Attendance History section includes content not sent directly to the Team Member but used as a guide for a safety discussion the Team Member had the opportunity to attend (and subsequently log their attendance). This content is included on the Portal Home PAge for Team Member future reference.
(red) - Not Viewed
(yellow)- Viewed
(green)- Read
- Confirmed
- Not Confirmed
(green) - Attendance activated and available
(grey) - Attendance was activated but no longer available
- Includes video
Content that is active (i.e., the call to action has not yet expired) and has not yet been confirmed is displayed in the "Awaiting Response" section. The time remaining until expiration will be shown in addition to the standard content overview information. When this content is confirmed, it will move into the Content History section. When visible in the Content Awaiting Review/Response banner, click the icon to check for new content. Click any row to activate the Content Viewer.
