My Profile
My Profile allows Team Members to tailor how they interact with modONE and the Team Member portal.
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My Profile allows Team Members to tailor how they interact with modONE and the Team Member portal.
Last updated
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My Profile includes two sections: Account Settings and Notification Settings
On every page of the portal, the Team Member's name appears at the top left of the window. The default name is the one used when the Team Member was initially enrolled on the platform. To update this name, click inside the Portal Display field to activate edit mode. Click enter or anywhere outside of that field to save.
Team Members typically access the portal by clicking the "I am a Team Member" button on the modONE Sign In page and providing the company code provided by their modONE Administrator along with their Employee ID or Email address. In this case, modONE considers the Team Member a "Guest," as noted in the Account Status.
Generally, setting up a Team Member account simplifies modONE access as their user name is the Team Member's email address, and the password is of their choosing.
If a Team Member prefers to create an account on modONE, the following is a step-by-step guide:
Click the "Create Account" button
Enter (or update) the Email Address in the Email Address (User Name) field
Enter a password in the Create Password field (note the Password requirements)
Confirm the password in the Confirm Password field
Click the checkbox beside "I understand and agree to the modONE Terms of Use and Privacy policy" (Click "Terms of Use and Privacy Policy" to view those documents).
Click the green "Create Account" button
modONE will validate the information, create an account and log the Team Member into the platform (signified by the Account Status changing to "User").
Once an account is set up, to sign in, the Team Member should click the "I have a modONE Account" button on the modONE Sign In page and provide their credentials.
modONE sends email and text notifications when there is new information to review or action to take. To receive modONE notifications, Team Members must first consent and confirm their contact information for each communication channel.
Click the Consent to Email Notifications button to consent to Email notifications.
Enter the email address to be used for email communication (or confirm/update the pre-populated email address), click the check box beside the consent message, and click the "Confirm Consent" button.
Because modONE uses a two-step consent confirmation process, an email is sent to the email address. This email contains a confirmation link. The Team Member must click on this link to finalize consent.
Once email consent is finalized, the time stamp of confirmation is displayed, and the email consent button turns red and reads "Stop Email Notifications." Consent can be revoked at any time by clicking this button.
modONE will begin enforcing text messaging consent on October 13, 2024. Team Members must confirm consent by that date to receive modONE text notifications.
Click the Consent to Text Notifications button to consent to SMS Text notifications.
Enter the mobile phone number to be used for text communication (or confirm/update the pre-populated mobile phone number), click the check box beside the consent message, and click the "Confirm Consent" button.
Because modONE uses a two-step consent confirmation process, a text message is sent to the provided mobile phone number. This message contains a confirmation link. The Team Member must click on this link to finalize consent.
Once text message consent is finalized, the time stamp of confirmation is displayed, and the text message consent button turns red and reads "Stop Text Notifications". Consent can be revoked at any time by clicking this button.
