Organize Content
Organize Content helps admins view, filter, and update Team Content quickly and confidently.
Organizing content in modONE is about finding what you need quickly and making changes with confidence. The Content Manager gives you a few simple tools—views, filters, and bulk actions—that help keep your library easy to work with over time.
This page covers the hands-on tools admins use most often when managing existing content.
Views
The Content Manager lets you view content in two ways: list view and folder view. Both views show the same content; the difference is how you choose to work with it.
List view is the default view. You can switch between views at any time using the list and folder icons in the Content Manager toolbar.
List view
List view shows all Team Content in a single list. This is the most common view when you want to:
Scan content across your entire library
Search or filter to narrow results
Select multiple items to make bulk changes
Folder view
Folder view organizes content into folders and subfolders. Some admins prefer this view when browsing content visually or keeping related items grouped together.
You can switch back and forth between list and folder views at any time using the view icons. Changing views never affects the content itself—only how it’s displayed.
Quick actions & menus
Many actions are tucked behind hover menus and the three-dot menus (⋮ / ⋯). These menus show context-specific options based on what you’re viewing.
Tip: If you’re not sure where an action lives, hover first. Many options are tucked under the three-dot menu or appear only when you hover over a row or folder tile.
List view
Row actions: The three-dot menu on a content row provides quick actions (examples include clone, PDF download, and delete).
Primary actions: The preview (magnifying glass icon) and edit (pen icon) actions are the two main actions on each row.
Folder view
Create folders: Use + New Folder to add a folder.
Folder actions: Hovering a folder tile reveals a menu with quick actions (examples include rename, add subfolder, and delete). If you delete a folder, the folder is removed but its contents are not deleted; those items move up one level in the folder tree.
Filters
The three-dot menu in the filter area exposes additional filter options beyond the default set.
Filter and search
Filtering and search help you narrow what you’re looking at so you can work more efficiently, especially as your content library grows.
You can use filters to:
Focus on content by status (Draft, Published, Archived)
Narrow the list using available attributes (e.g., folder, title, keyword)
Reduce clutter when you’re working on a specific task
Search works alongside filters to quickly locate content by name.
Archived content remains visible by default and will continue to appear in results unless you explicitly filter it out.
Select content
Selecting content tells the Content Manager which items you want to work with. You select items from a list of content.
Even if you start in folder view, selecting a folder will display its contents in a list, where individual items can be selected.
Select one or more items directly from the content list
Select multiple items to work with them together
Deselect items at any time to clear your selection
Selecting content does not make any changes by itself. It simply identifies which items you want to act on next.
Bulk actions
Bulk changes let you update multiple content items at once. These actions are only available after one or more items are selected.
Once content is selected, the Content Manager displays bulk actions that apply to all selected items.
Common bulk actions include:
Publishing multiple draft items
Archiving multiple content items
Restoring previously archived content
Moving multiple items into a folder
Bulk actions follow the same rules as single-item changes:
You can only change or move content you own
System content remains protected
Changes apply immediately to all selected items
Bulk changes are especially useful when you’re cleaning up drafts, retiring older content, or reorganizing content into folders.
Archive and restore
Archiving is the safest way to take content out of active use while keeping it available for reference.
When content is archived:
It can no longer be scheduled or delivered
It remains visible in the Content Manager by default
Past engagement and completion records are preserved
Archiving is a good option when content is no longer relevant but you may want to reference or reuse it later.
If archived content needs to be reused, admins can unarchive it at any time. Restored content becomes available again for scheduling, and no historical data is lost when content is archived or restored.
Some system content may appear archived if it has been retired by modONE. Customer admins cannot change the status of system-retired content.
Delete content
Deleting content permanently removes it from your organization’s content library. Because deletion is irreversible, it should be done with care.
Only customer-owned content can be deleted
System content cannot be deleted
Delete is a single-item action (not available in bulk)
If a content item has never been scheduled or delivered, it can be deleted immediately. Once deleted, the content is permanently removed and cannot be recovered.
If a content item has already been used or is scheduled for delivery, modONE will prompt you to archive the content instead of deleting it.
Archiving preserves historical engagement and completion records while removing the content from active use. This helps protect reporting and audit history while still allowing you to retire content safely.
Next steps
Ready to create or update content? Create and Maintain Content
Want to draft faster? Use the SafetyBot Assistant
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